Refund & Cancellation Policy
Last Updated: September 2026
At GoBizly, we provide digital learning resources, guides, interview preparation materials, templates, cheat sheets, workbooks and other digital products. Because our products are delivered digitally, please review the product description and contents carefully before making a purchase.
1. Digital Products
All products sold through GoBizly are primarily digital products. Depending on the product, you may receive access to a downloadable file, digital resource or other digital content after successful payment.
Once a digital product has been delivered or made available for download, the purchase is generally non-refundable, except in the circumstances described below.
2. Refunds
We generally do not accept refund requests for digital products after the product has been successfully delivered or accessed.
Refunds may be considered in situations such as:
You were charged more than once for the same order.
Payment was successful but the purchased product was not delivered due to a technical issue.
The purchased file is materially corrupted or inaccessible and we are unable to resolve the issue.
The product delivered is materially different from the product description.
A refund is required under applicable law.
Each request will be reviewed based on the individual circumstances.
3. Technical or Download Issues
If you have successfully completed a payment but cannot access or download your purchased product, please contact us.
We will first try to resolve the issue by:
Verifying the order and payment.
Checking your purchase/access details.
Providing a working download or access link where applicable.
Providing a replacement file if the original file is corrupted or defective.
If the issue cannot reasonably be resolved, we may consider an appropriate refund.
4. Duplicate Payments
If you accidentally make multiple successful payments for the same product or order, please contact us as soon as possible.
After verifying the duplicate transaction, the additional eligible payment may be refunded to the original payment method, subject to applicable payment-processing procedures.
5. Incorrect Purchase
Please review the product title, description, contents, price and other information before completing your purchase.
Purchases made for the wrong product, change of mind, or failure to review the product information before purchase will generally not qualify for a refund once the digital product has been delivered or accessed.
However, you may contact us if you believe there is a genuine issue with your order, and we will review the circumstances.
6. Cancellation
Orders for digital products generally cannot be cancelled once payment has been successfully processed and the digital product has been delivered or access has been provided.
If you contact us immediately after placing an order and the product has not yet been delivered or accessed, we may review the cancellation request on a case-by-case basis.
7. Product Updates
Some GoBizly digital products may receive updates or revised versions.
Where an updated version is included with your purchase, we may provide access to the updated version according to the product's stated terms.
Updates do not create an automatic right to a refund.
8. How to Request Support or a Refund
If you experience a payment, access, download or product-related issue, contact us with:
Your name
Email address used for the purchase
Order number
Product name
Description of the issue
Relevant payment or error details, if applicable
Please do not send passwords, full payment-card numbers, OTPs or other confidential account credentials.
Contact
GoBizly
Email: hello@gobizly.co.in
WhatsApp/Phone: +91 91003 60452
We will review your request and respond with the appropriate next steps.
9. Payment Reversals and Refund Processing
Where a refund is approved, it will normally be processed through the original payment method, subject to the payment gateway's processing procedures.
The time taken for the amount to appear in your account may depend on the payment provider or financial institution.
10. Changes to This Policy
GoBizly may update this Refund & Cancellation Policy from time to time to reflect changes to our products, services, payment processes or applicable requirements.
The updated version will be published on this page with the revised date.
11. Contact Us
If you have questions about this policy or a purchase made through GoBizly, please contact us at:
9100360452
GoBizly — Learn. Prepare. Grow.